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Advice and guidance
Here you'll find a list of all our advice and guidance publications. Smoothing (Statistics)This paper aims to explain when smoothing is used and what it involves.
Setting Effective Targets
Measuring performance is increasingly accepted as an integral part of effective management.
PI Development & Use
Performance indicators are an integral part of this process as they enable authorities to monitor their performance on a regular basis, compare themselves with others, learn from the results, and strive to improve the services they provide.
Performance Management Overview
Performance management and governance is an essential feature of modern organisational management.
Needs Analysis
Local Government and other public sector bodies lead or contribute to a wide range of partnerships.
Factor Analysis
This paper aims to explain when factor analysis is used and what it involves.
Exponential Transformation
This paper is primarily aimed at explaining why exponential transformations have been used in this context.
Data Collection & Validation
Effective performance information allows Local Authorities, auditors, inspectors and local people to judge how well services are performing.
Business Process Mapping
This document is part of the of the Performance Management Support Portfolio.
A guide to Writing an Invitation to tender for Surveys/Research
This guide provides a template Invitation to Tender (ITT) for those people who are commissioning surveys or research.
A Guide to Survey Design and Analysis
As part of the Performance Measurement Portfolio of support materials, this paper seeks to draw together good practice around survey design and the analysis of the data gained through the use of surveys.
A Guide to Summary Statistics
Local Authorities work in an increasingly complex environment where evidence based decision-making has rightly put a premium on good quality data.
A guide to Questionnaire Design
This guide provides advice and guidance on designing questionnaires. It focuses mainly on points to consider when writing questions and how to format self-completion questionnaires.
A guide to Presenting Data
Reference booklet explaining the proper way in which to present data in text, tables, charts and maps.
